Shipping policy

Go-Lacta® Shipping and Returns

For U.S. Orders:

We understand the importance of getting your orders to you, in the quickest time frame possible. Please know that all orders placed on weekdays after 12pm PST will go out the next business day.

All orders placed on Friday after 12pm PST or during the weekend (Saturday and Sunday), will process and ship on the following Monday. Please keep in mind orders placed during a holiday also go out the next business day.

Please remember that shipping times are always only estimates and NOT guaranteed as there are a number of factors that can affect delays such as weather, local state issues, and more. But be assured getting packages to your home is always the purpose and goal of these companies such as the US post office, UPS and FEDEX.

Priority Shipping is USPS Priority Mail, Fedex Air and UPS Air orders are estimated to be delivered between 2-3 business days in most U.S. locations. USPS First Class, Fedex Ground, UPS Ground and USPS free shipping are estimated to be delivered between 5-7 business days.

Two-Day Shipping is USPS Priority Express and UPS 2nd Day Air are esimated to be delivered in 1 - 2 business days in most U.S. locations.

You will receive an email notification with tracking information from shipping@golacta.com when your package has left our facility. We understand the urgency of getting our product to you and we are committed to reaching your expectations by promptly fulfilling orders to the best of our ability. However, we have no control over shipping and deliveries delays incurred through USPS, UPS or FedEx shipping entities. All delivery times are estimated and Go-Lacta® cannot guarantee shipping commitments.

USPS provides 3 modes of delivery for packages shipped to a residential address: door, mailbox (curb or home), as well as delivery to a centralized community mailbox that serves multiple addresses. You may upgrade shipping to USPS Priority Mail which includes package insurance. Please note USPS Economy/Standard shipping is not insured for loss or theft.

International Orders:

International customers are solely responsible for any and all additional customs clearance fees. Go-Lacta® is not responsible or liable for customs charges and cannot predict what customs charges will be incurred by the shipment.

  • Refunds will NOT be granted if shipment is apprehended by your local customs office.
  • If unsure of import policies for your country, please research online and review the guidelines carefully before placing an order with us. Various import licenses may be required by your country and Go-Lacta® will not, with any intent, ship products to any countries that may require any additional licenses.
  • All prices are shown in U.S. dollars. Your credit card company will calculate the exchange rate and present the converted charge on your monthly statement.

Shipping to Canada, Australia, England (UK) and Europe:

Choose the correct shipping method to avoid delays in your shipment.

Shipping inquiries to other countries:

Kindly contact us directly at info@golacta.com for more information.